FAQ

2. Are your growing kits legal to purchase?

The legality of purchasing cannabis growing kits varies by country and region. We advise all customers to check their local laws and regulations regarding the cultivation of cannabis before purchasing any equipment or seeds from our store. We operate under the laws of the region where we are based and do not take responsibility for legal issues in other regions.
1. What products does 4LV Grow offer?

At 4LV Grow, we specialize in providing high-quality cannabis growing kits and accessories. Our range includes complete grow kits, individual components like grow lights, ventilation systems, seeds, nutrients, and all the essential tools for cannabis cultivation, both for beginners and advanced growers.
3. Do you ship internationally?

Yes, we ship our products internationally. However, please note that it is the buyer’s responsibility to ensure that cannabis-related products are legal to import in their country or region. We recommend checking your local regulations before placing an order.
8. Do you offer a warranty on your products?

Yes, many of our products come with manufacturer warranties. Warranty terms vary depending on the product, so please refer to the product descriptions or contact our customer service for more information about specific warranties
4. What payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, MasterCard), PayPal, and bank transfers. For wholesale or bulk orders, additional payment options can be discussed with our team.
6. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the courier service’s website.
7. What should I do if I receive a damaged product?

If you receive a product that is damaged or faulty, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or refund, depending on the issue. Make sure to include photos of the damaged product and the packaging.
5. How long does shipping take?

Shipping times vary depending on the destination: Within Germany: 2-5 business days. Within the EU: 5-10 business days. International: 10-20 business days, depending on customs clearance and local delivery services. You will receive a tracking number once your order has been dispatched.